Helpdesk Analyst

PT Astra Graphia Information Technology (Agit), formerly PT SCS Astragraphia Technologies, is a subsidiary of PT Astra Graphia Tbk, which has been in the IT business since 1983 and one of Indonesia’s leading system integrators, offering hardware, software and IT services.

We have domain, expertise and solutions for the automotive industry, consumer product industry, telecommunications, financial & banking, oil and gas, and government sectors. Our services offerings include SAP implementation and maintenance service, outsourcing services, Application management and IT operations management.

We need a high forte candidate to fill a position of  Helpdesk Analyst:
JOB DESCRIPTIONS:


- Problem & Change Solving / Escalation
- User Support

QUALIFICATIONS:

- S1 from Computer Science or Informatics with min 1year experience at IT related (Priority)
- Have IT Skill (SAP, Windows, PC, Office, Internet, Anti Virus)
- Have a Communication Skill
- Have a Customer Relationship Skill
- English (min. Passive)
- Have a Sense of customer satisfaction & operational support readiness

If you are confident that you are right candidate we are looking for, send your application letter together with the detailed resume and a recent photograph indicating the position code in the subject of your email, within two weeks from advertisement to: career@ag-it.com