CHANGE MANAGEMENT MANAGER

CHANGE MANAGEMENT MANAGER


Main Responsibilities in a project:
Accountable and responsiblefor assessing the change the project will impose on the business and other areas of the bank and define how those impacts will be managed; document this in the Business Impact Assessments document.
Accountable and responsible for defining, implementing and analysing the Change Readiness Assessments.
Accountable and responsible for defining and implementing the Communications Plan (dependent on project size)
Accountable and responsible for defining and delivering programme Change Management strategy and plan
Accountable and responsible for developing the Benefits Realisation Plan and Business Handover Plan
Accountable for documenting training needs analysis (to determine level of training required and audience to be trained)
Accountable for developing learning materials (will require explaining technical information in business language) as well as manage and prioritise updates to existing learning materials (which may include online learning solutions)
Accountable and responsible for facilitating and delivering training to stakeholders, including senior management and frontline staff
Accountable and responsible for providing input to Programme/Project Issues and Risks from a Change Management perspective
Accountable for engaging system resources (eg, IT Delivery manager) to ensure that they understand the process and business impact of the proposed system build
Accountable and responsible for reviewing documents (eg, Business Requirements and Functional Specifications etc) to ensure process and business impact can be addressed
Act as a role model by consistently displaying behaviours that encourage transparent and productive working relationships and a strong performance culture
Act as an advocate of the Change Management methodology and champion collaboration between business units and the wider project community to obtain successful change implementation
Complete detailed process maps to support the change process

Core Competencies:
Bachelor in Management/ related degree is preferred.
Good team player with good English communication skills to chase up approvals within the business. Must be able to pay attention to detail and follow control procedures
Good problem solver and numerate
Good interpersonal skills
Excellent communication skills in English both in writing and communication

Experience:
8 - 10 years experiences in Change Management area, in handling IT transformation is an advantage.
Preferably from consulting industry with experience in handling banking client will be an advantage

All applications will be treated in the strictest of confidence. If you are a suitable match for this position please send your application to banking@monroeconsulting.com